FAQ
Questions, answered
Tickets, weather, fitness and what to pack. The things travellers ask us most often.
Booking
Choose a tour and use Check availability, or contact us with your dates. We confirm availability and price before any payment.
Yes. Most tours can run as private departures on your own dates.
Free cancellation up to 48 hours before departure.
Entry and documents
Yes. Attraction tickets in China are registered to your passport, so bring it every day.
Yes. Entry, timed reservations and passport registration are included in every tour.
On the day
Most routes are moderate with some steps. We can adapt the pace for families and older travellers.
Comfortable shoes, layers, a light rain jacket, water and your passport.
Mist and light rain are part of Zhangjiajie. In heavy weather we adjust the route or the day.